DMC & tour operations

What is a travel voucher?

Also called: hotel voucher · service voucher

Definition

A travel voucher is the document that confirms a traveller has paid for a service — a hotel stay, transfer or tour — and tells the supplier what to provide. The traveller presents it on arrival; it includes the booking reference, service details, dates and the supplier’s contact information.

What a voucher should contain

Booking and supplier confirmation references.
Guest names, dates, service and room or vehicle type.
Meal plan, inclusions and special requests.
Supplier address and emergency contact numbers.

Example

After booking a hotel through a B2B portal, an agent downloads the voucher and sends it to the traveller, who shows it at the hotel’s reception.

How TraveleXe handles travel voucher

OneBook handles vouchers, confirmations and cancellations with an audit trail.

Explore OneBook

Last reviewed 25 October 2026 by the TraveleXe product team.

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